Mid America RV

"Having just returned from the Mid America RV / Tiffin Motorhomes Branson Rally we want to extend our "thanks" and "appreciation" for a truly "wonderful" weekend. It was so nice of you to include us for this fun-filled experience since we did not purchase our motorhome from you. We found all of your employees to be very accommodating, knowledgeable, and just quite pleasant to be around. Again, "thank you" so much for a weekend to remember. Hope to see you again. "

"To the wonderful staff of Mid America RV, Your "after-the-sale" kindness was truly appreciated. Paul, Dave, John, Dennis, Matt, Casey, Katsy and Scott... Everyone has been so helpful in making my purchase of the 32' Montana and the one ton GMC package such a pleasure, and I thank you. I consider you all new found friends."

"Hi to you all,
Just a note to thank you for the nice gift we received from you. It was yummy! Thank You!! We just returned from a week in Las Vegas and are trying to catch up with the leaves that fell in our absence. We will be hitching up ECO and heading for Southern Alabama on Sunday. Again, Thank you for the gift and the excellent services and products you provide. We will recommend you to all we meet."

"Thank you so much for the free night at Red Barn RV Park. It was very nice. We are enjoying our new Montana. Everyone at Mid America was so nice to us. We thank you."

"We continued our trip as scheduled, enjoyed Washington D.C. and returned home safely. We sincerely thank you for the many kindnesses, concerns and excellent service you provided us. You are truly a remarkable group! Take care."

"Dear Greg and "Gang"
We just wanted to let you know how much we appreciate ya'll once again. You have always done an excellent job on our rig and we especially appreciate your great attitude in regards to our concerns. It is truly a pleasure to do business with all of you at Mid America RV. We are headed out "west" knowing that we have been well taken care of...and yes we love our 2006 Montana!"

"I am writing to tell you how pleased we are with our new Sprinter travel trailer that we purchased from your dealership in March of this year. We feel it is a superior product and we have owned other brands and have a true basis for comparison. However, the thing we are most impressed with is your staff. Each and every person we have had contact with has been truly service oriented, knowledgable and friendly. We are blown away by your Service Department as they are exemplary in every way. We have dealt with so many service departments that are either clueless or just don't care. It is so refreshing to know that you have people that do care and do know what they are doing when working on your unit. Almost everyone will tell you that the dealership is the most important part of the purchase of an auto or an RV. We feel we really hit the jackpot. We not only have a great RV we have a truly wonderful dealership. Thank you so much."

"Greg, wanted to write and thank you and your staff again, for doing such a great job, and doing it so quickly. As you know, we have a short novel of horror stories from other Keystone Dealers service departments. And believe me, I have told them how bad we think they are. I was in customer service for 18 years and usually you only hear about what ya did wrong. So we just wanted to praise you guys..lol....I am also "bragging" you up on rv.net.......see you again in the fall.....have a great summer.
"

"Dear John,

Linda and I just returned from another great week of RV'ing in our new Montana. We are so happy with the unit; it has turned out to be exactly what we thought it would be and more. For us, making a purchase of this size hasn't occurred very often. As you know, it is a major commitment to the company who builds the unit but more importantly the dealership who sells it. Our selection of you as our saleperson and Mid America as our dealership was based on several things. Of course price had to be at the top of our list. With bids from four other dealers in this area, your opening price was the best...and remained the best throughout the entire process. The Tulsa/Carthage distance factored in also. But equally important was the sense Linda and I felt of commitment to us as your customers. From the initial contact, we felt that you were genuinely concerned in helping us get exactly what we wanted. We never felt any high-pressure sales tactics; always up front and straightforward with the infromation we needed to make the right decision. We have always felt we are dealing with the person/company and not the "factory", of the product(s) we buy. That way of doing business has worked very well for us over the years. From the beginning, we felt your dealership would stand behind the product and be responsible for taking care of any and all issues/problems that might come up with the Montana. With the recent repairs and adjustments of our unit, we know your commitment is there. It was also immediately apparent to us that you and your staff enjoy the work that you do and are ever mindful of the role we as your customer play in the success of your dealership. Every member of your company has been extremely helpful, friendly, and very competent with an excellent knowledge of the product. Not once have we seen anyone with an attitude; everyone has been focused on doing the best job possible. We can tell they enjoy their work and have a good sense of the importance of the role each and everyone has in the continued success of your company. Thank you for being such a great place to do business with. In this day of lackluster service and non-appreciation of customers, it is refreshing to find a place such as yours. We look forward to having you as one of our top-notch companies to do business with.

With every good wish for continued success,

Monte and Linda Toon"

"Thanks for going out of your way... We really appreciated all of the help from your knowledgable staff. Everyone was very polite and they more than answered our questions. We look forward to seeing you again soon."